Bad customer service

I actually like the app but I hate their customer service. Last Christmas they had a Christmas song that I really liked and wanted to know the name of... i keep asking them the name of the song and they answer stuff like thank you for your feedback. Im not asking for the moon but they cant even answer that. Ive asked 3 tomes already and I keep getting ridiculous answers instead of the title of the bloody music piece. To me thats just bad service. I wish I had used Shazam on it but its too late.

Mightypums about Magic Jigsaw Puzzles－Games HD, v2.8.3